Multi–Vendor Software Maintenance

Consolidating the contracts of your multi vendor software support environment will greatly improve operational efficiency and cost reduction. Keltec offers you the experience and expertise.

Keltec tailored support contracts offer flexible SLAs across all major vendors, including Microsoft, Symantec, Checkpoint and VMWare.

Keltec’s Service Desk will provide you with a single point of contact for all call logging, with full event monitoring & management and a dedicated account team for service reviews and contract administration.

Keltec’s Service desk will provide you with:

  • A single point of contact for all call logging.
  • Full event monitoring and management.
  • Dedicated service delivery management, where required, to progress calls through to resolution with effective escalation routes.
  • A dedicated account team for service reviews and contract administration, to ensure that your processes for contract management are simplified and efficient.

Call Keltec on 01344 306700 to discuss your multi-vendor software maintenance needs, or email us today.